What is SaaS?
Software-as-a-Service (SaaS) is one of the cloud-based services that hosts an application over the internet.
SaaS growth in India
SaaS companies has seen tremendous growth in India . As per NASSCOM FY2020 reports, India’s SaaS revenue boosted up to US$ 3.5 billion and others predict that the revenue is expected to reach up to US$ 18 billion to 20 billion.
How a SaaS company works?
Many SaaS companies in India manage databases, software, and servers. It allows the product to be utilized over the internet. The end-users can be able to access and use the software from any type of device. Few subscriptions depend on the amount of information that has to be stored, the desired technical support, and the number of users accessing the application.
Types of SaaS companies
There are two types of SaaS companies in India that offer software as a service to the general public or individual user customers. They are B2C saas companies in India and B2B saas companies in India, which provide SaaS to a business to use for their commercial operations.
B2C – This companies allows an individual to perform business activities. It is purely for productivity, access to products, entertainment, etc.
B2B – This Indian saas companies can sell its services to the users, yet its base of customers is enterprise-level organizations. These can be payroll utilities, human resource management, and accounting tools.
Below is the list of saas companies in India. Let’s discuss them here –
Troop Messenger is one of the best SaaS companies in India. Some of its praised features that simplify the office chat are audio & video calling, one on one & group chatting, and burnout a private chat feature.
- Secured platform
- New-age features
- Fully integrated
- The best option for team collaboration
- Eases the remote work
MailTrim is an Email Management Software that is very well-designed with an intuitive User Interface (UI). All the emails of different domains will appear in one place chronologically for your quick access where it segregates based on their severity and your inputs boosting your productivity time. Considering its uses, it can meet all the business needs of any given domain. The aforesaid advantages made MailTrim join the league of fast-growing SaaS companies in India.
- Proactive tool
- Fully integrated
- Easy to use
Clap Messenger is an Indian super app that is made to enhance users’ virtual social experience. Other features like secure payments, money splitting, appointment booking, and others are probably coming in the upcoming release. In the second phase, third-party merchants will be introduced for ordering food, making travel arrangements, paying credit cards and loans, paying for utilities, shopping, and other services. it will come s under saas companies in India .
- Chat polls
- Secured & Reliable app
- Call recordings
Click2Magic is a SaaS-based company or platform that offers live chat for sales, marketplace, and support. It will help in understanding the users’ or customers’ behavior, and it can convert the leads into customers. It can be integrated into any website which can potentially serve as a chatbot too.
- Supports Text, audio, and video
- Customizable widget
TimeDynamo emerged to be one of the best SaaS companies in India with its services. It is a biometric attendance management system with integrated features: payroll & HCM, GPS tracking, timesheet management, leave management, absence management, reporting/ analytics, etc. Many clients from mid to large enterprises, schools & universities, government organizations, and so on opted for this tool.
- Saves the labor costs
- Embedded with ideal features
- Seamless attendance recording & tracking
- Automated backup
Agile CRM can be considered as one of the top SaaS products in SaaS marketing companies which comes at an affordable price. It is a fully integrated CRM that makes it an all-in-one platform where sales, marketing, and service can be automated and users can work seamlessly.
- Lead can be imported from multiple platforms
- Marketing automation
- Sorted customer history
Chargebee is a cloud-based software that helps in operating subscription management, recurring billing, and revenue operations. , it can be the best option. All the financial matters which are complicated by nature can be simplified with this efficient solution.
- Can be integrated into any accounting software
- Revenue recognition
- Revenue recovery
Ziplr is an enterprise-grade solution that aims to solve a very fundamental problem of shortening long URLs, taking care of online branding, data analytics, and data visualization. Consequently, it has created an elegant solution that emphasizes simplicity, speed, and visual representation of customer data.
- Multi-channel reach
- Smart segments
- Marketing analytics
Unbxd is a leading e-commerce product discovery platform trusted by over 1,300 e-commerce websites in 40 countries that build retail stores for the future with personalized recommendations, AI-powered search, merchandising, and PIM by using data sciences, the consequence of which allows shoppers to get better search results based on merchandiser insight and superior machine learning algorithms.
- Digital assets management
- Tasks & workflows
- Vendor portals
Kloud Connectors is a cloud integration platform for connecting cloud-based business operations. Many small and medium-sized businesses looking to increase efficiency chose this SaaS platform, which enabled them to integrate multiple apps which they use in their everyday operations.
- Two-way sync
- Unlimited leads
- Campaign statistics
Thousands of recruiters and educators in over 120 countries rely on Talview’s award-winning Talent Measurement Platform to organize talent processes for screening, interviewing, assessment, and proctoring. This AI-powered platform gives you a 360-degree perspective of talent potential, allowing you to make rapid, confident, and bias-free judgments to ensure that everyone has an equal chance.
- Psychometric assessments
- Intelligent hiring
- Remote proctoring
Playtonia is an E-sports platform that brings e-sport event organizers, and players to one place to participate or collaborate, and other businesses. It focuses on establishing game certifications, gaming incubators, e-Sport VR academies, and strategies for gaming cafés and E-sports events, with experience in organizing E-sports events, gaming marketing, and developing new designs and websites.
- Marketing in Gaming
- E-sports events
- Team branding
Is a Customized Video Distribution Platform that makes it simple to produce personalized video format files and distribute them across numerous channels, which makes it a popular video engagement platform for B2B sales teams.
- Create unlimited videos
- Zapier integration
- Video campaigns
Capillary Technology combines Machine Learning and Artificial Intelligence (AI) to help brands gain a deeper understanding and insights into their customers, engage them through personalized one-on-one communication, provide seamless cross-channel commerce experiences, and reward & retain their most loyal customers.
- Customer analytics
- Retail analytics
- AI-powered retail CRM
LeadSquared is a Customer Relationship Management (CRM) and marketing solution for all sizes of businesses.
- Lead management
- Sales management
- Sales automation
- Sales tracking
Byju is an educational and online tutoring platform. Most of the classes are explained visually by that the students could understand them better. Many students irrespective of their age opted for this service.
- Available on mobile
- Designed for all age groups
- Proficient platform to learn
Mailchimp is a marketing automation platform and email marketing service. It can be an ideal tool for startups and small businesses. It is a full marketing platform and it is designed considering the conditions of smaller organizations. Mailchimp ranked at no.7 position on the Forbes cloud 100 list in 2016.
- All-in-one integrated
- Insights & Analytics tool
- Ideal tool for smaller organizations
Zoho is a cloud software suite offering SaaS applications and online productivity tools which have been in the market for 25 years.
- Custom solutions
- Multiple services
- Complete the CRM platform
Hotelogix is a cloud-based hotel property management software that helps users in simplifying & automating the hotel operations like guest bookings, and guest history, managing room tariffs in multiple channels, control on online reviews, and so on. Integrating the travel partners’ room reservation process will become easy without committing over booking and it offers a secured payment transaction. Many reputed hotel groups around the world are using this software.
- Increase direct bookings
- Centralized management
- Analytics & Reports
Whatfix is a SaaS company in india that offers inline help to its users without seeking help from the customer service team or without viewing How-Tos, blogs, and user guides. It provides in-app guidance in the form of screen tips or balloon instructions which makes the most complicated work process on any software product and web application seamless.
- Interactive Guidance
- In-app real-time training
CustomerLabs CDP is a SaaS platform companies that helps marketers to store their customer data which doesn’t require any code. It can track anonymous and regular visitor activities on the website with the event tracking setup. It’s a great tool for marketers to unify the customer data scattered in different marketing channels.
- Unified customer data
- Audience builder
- No codes are required
In the era of digital evolution, SaaS companies or Best SaaS products are in regular demand and with their aggressive growth, they can embark on greater heights boosting the country and global economy. The aforesaid listed companies are just a few of the Top SaaS companies in India, there are many more companies that are efficiently operating their services using the SaaS model.
Many SaaS companies in India have become successful, and other companies are also in the process to adapt the SaaS start-up india model seeing its advantages.